HD QUALITY CARE, INC. PRIVACY POLICY

HD QUALITY CARE, INC. is committed to protecting your privacy. Combined SMS Terms of Service and Privacy Policy explains how we collect, use, and protect your personal information when you engage with us through SMS messaging, and how we handle your personal data more generally.

HDQC collects and processes personal information that you provide when interacting with our services, such as when you opt in for SMS communication, schedule appointments, or contact us.

What Personal Information We Collect

We collect the following types of personal information:

• Identifiers: Name, phone number, email address, and contact preferences.
• Sensitive Information: We may collect health information, financial details, and government identifiers like Social Security Numbers if needed (in-person only, not through SMS).

How We Use Your Information

We use your personal information for the following purposes:

• To provide appointment reminders, confirmations, and service updates via SMS.
• To improve our services and customer support.
• For legal compliance, fraud prevention, and other administrative tasks.

How We Protect Your Information

We have implemented appropriate security measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee absolute protection against unauthorized access.

By opting into SMS communication from HD QUALITY CARE, INC.., you agree to receive SMS messages for important service updates, including:

• Appointment reminders
• Appointment confirmations
• Post-visit instructions
• Billing notifications
• Other service updates
• Message Frequency: Message frequency may vary depending on your interactions with our services.
• Message & Data Rates: Message and data rates may apply. Check with your carrier for more details.
• Opt-Out: To opt out of receiving SMS messages at any time, simply reply with “STOP” to any message.

Help: For assistance, contact our website at www.hdqualitycareinc.com